Delivery & Returns

Explore all our services and choose the best one for you:

  

UK Delivery

 *FREE UK Royal Mail Standard Tracked Delivery (2-4) working days 

 UK Royal Mail EXPRESS Delivery (1-2) working days £4.99

All orders will be delivered Monday-Saturday (excluding all bank and public holidays).

EUROPE Delivery

Royal Mail Standard Tracked Delivery (2-11) working days €8.95
Royal Mail Express Tracked Delivery (2-7) working days €21.95

*All orders will be delivered Monday-Saturday (excluding all bank and public holidays).

Returns

 If you are not happy with your Happy Souls products. You can return an item/items within 14 days of the delivery date.

 To return your order please email info@happysoulseco.com including all the information stated below:

 -Order number 

-Reason for returning

 *Only products returned in perfect condition, in their original packaging will be refunded or exchanged. Refunds and exchanges will be processed within 10-14 working days from when we have received your products. It can take up to 10 working days for the refund to show in your bank account.

 

*You will be required to pay return postage for an item unless it arrives damaged or faulty in which case we will require photographic evidence.

 

 *Original postage costs will not be refunded unless an item is damaged/faulty.

 

*If you choose to return your item using normal untracked delivery then please ensure you get proof of postage otherwise we cannot be held responsible if the item goes missing on its return.